Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.5/10
20,844 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.6 /10
  • Prices relative to other online retailers
    8.4 /10
  • Design of site
    8.6 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.7 /10
  • Customer support
    8.6 /10
  • Product met expectation
    8.4 /10
Reviews

Customer reviews for Nordstrom Rack

  • 9/10 Review by: Verified customer

    I would love it I could make my nordstrom purchases along with rack purchases so I can ship items together and receive free shipping without a purchase minimum.

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  • 9/10 Review by: Verified customer

    My only suggestion is, when I added a pair of shoes to my cart, I realized I accidenally added the item twice. I was not able to edit my number of that item. I had to delete the item then research for it and readd it to my cart. I would have been...

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  • 10/10 Review by: Prizms

    Very please with my purchase!

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  • 4/10 Review by: Sooz

    The shipping time has really increased this past year, not sure why. Customer service in the store has also decreased in quality

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  • 10/10 Review by: PW

    Would like to see more product selection on one screen. Scrolling up/down, changing pages is time consuming.

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  • 10/10 Review by: Candy

    I would like to see more sizing info for women's clothing.

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  • 10/10 Review by: Verified customer

    Much less expensive for the same products than Amazon

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  • 5/10 Review by: Cody

    ordering on my cell phone didn't work so i moved to my desktop and it still was difficult to purchase. i had to chat with someone tof igure out i had to save my address first then purchase.

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  • 10/10 Review by: FrankBarz

    Your site was user-friendly and easy to use. One of the best retail stores to shop at online. Keep up the good work!

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  • 10/10 Review by: Verified customer

    Love your stuff!!!

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